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Refund Policy

When refunds are available for our digital marketing services, and how to request one.

1. Overview

At Zetrank.com, we strive to ensure our customers are satisfied with our digital marketing services. However, if you are not completely satisfied with your purchase, we are here to help.

2. Eligibility for Refunds

Refunds are considered under the following circumstances:

  • Technical Issues: If you experience technical difficulties that prevent you from using the service and our support team cannot resolve the issue within a reasonable timeframe.
  • Service Mismatch: If the service you received does not match the description provided at the time of purchase.
  • Non-Usage: If you have not used the service and request a refund within 7 days from the date of purchase.

3. Non-Refundable Situations

Refunds are not provided in the following cases:

  • Change of Mind: If you change your mind after purchasing the service.
  • Partial Usage: If you have used part of the service and then decide you no longer want it.
  • Subscription Renewals: If a subscription renewal has already been processed. It is the user’s responsibility to cancel the subscription before the renewal date.

4. Refund Process

To request a refund, please follow these steps:

  1. Contact Support: Email our support team at [email protected] with your order number, the reason for your refund request, and any supporting information.
  2. Evaluation: Our team will evaluate your request and may ask for additional information to process the refund.
  3. Approval: If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

5. Chargebacks

If you initiate a chargeback with your bank or credit card company, your account with Zetrank.com may be suspended or terminated. We encourage you to contact us to resolve any issues before initiating a chargeback.

6. Changes to This Refund Policy

We may update our refund policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this refund policy periodically for any changes.

7. Contact Us

If you have any questions about our refund policy, please contact us: